Terms & Conditions
Please read these terms carefully because they describe your rights and responsibilities.
Terms & Conditions
- INTRODUCTION
Welcome! In order to keep www.luckybetssp.com healthy, vibrant, we have adopted the following Terms of Use. PLEASE READ THESE TERMS OF USE CAREFULLY BECAUSE THEY DESCRIBE YOUR RIGHTS AND RESPONSIBILITIES.
- By using and/or visiting any section (including sub-domains) of the luckybetssp.com website or any other websites or applications that we own (the “Website”) and/or registering on the Website, you agree to be bound by
- these Terms and Conditions
- our Privacy Policy
- our Cookies Policy and
- the Rules applicable to our betting products as further referenced at paragraph 2 below (together the "Terms"), and are deemed to have accepted and understood all the Terms.
Please read the Terms carefully and if you do not accept the Terms, do not use the Website. The Terms shall also apply to all telephone betting and betting or gaming via mobile devices including downloadable applications to a mobile device (as if references to your use of the Website were references to your use of our telephone betting and/or mobile devices betting facilities).
- Where you play any game, or place a bet or wager, using the Website, you accept and agree to be bound by, the Rules which apply to the applicable products available on the Website from time to time. The Rules can be found under the Help tab of the applicable section of the Website. The Rules for Sportsbook products are available by clicking here.
- Where reference is made to “LUCKYBET”, “we”, "our" or “us” in relation to:
- Sportsbook products - refers to Luckybet Sports LTD South Sudan and with its principal place of business at ShoNimra Talata.
- We may need to change the Terms from time to time for a number of reasons (including to comply with applicable laws and regulations, and regulatory requirements). All changes will be published on the Website. The most up to date Terms will be available on the Website. If any change is unacceptable to you, you should cease using the Website and/or close your account. If, however, you continue to use the Website after the date on which the changes to the Terms come into effect, you will be deemed to have accepted those changes.
- Reference to "you", "your" or the "customer" is reference to any person using the Website or the services of LUCKYBET and/or any registered customer of LUCKYBET.
- As you are aware, the right to access and/or use the Website (including any or all of the products offered via the Website) may be illegal in certain countries. You are responsible for determining whether your access and/or use of the Website is compliant with applicable laws in your jurisdiction and you warrant to us that gambling is not illegal in the territory where you reside.
- YOUR ACCOUNT
- Application
- All applicants must be over 18 years of age to place a bet or register with luckybet.com. LUCKYBET reserves the right to ask for proof of age from any customer and suspend their account until satisfactory documentation is provided.
- All information supplied when registering with the site MUST be accurate and complete in all respects. Where this is not the case, the relevant account will be suspended. Where an account is suspended, the relevant customer should Contact Us. All bets that are placed prior to an account being suspended will stand - win or lose.
- Customers must keep their registration and account details up to date. This, and your account information, may be amended in the My Account section of the Website. If you require any assistance, please Contact Us.
- Account Details
- LUCKYBET allows all its customers to choose their own username and password combination. Customers must keep this information secret and confidential as you are responsible for all bets placed on your account and any other activities taking place on your account.
- Bets will stand if your username and password have been entered correctly (whether or not authorised by you), subject to there being sufficient funds in the account.
- If, at any time, you feel a third party is aware of your user name and/or password you should change it immediately via the Website. Should you forget part or all of your combination, please Contact Us.
- The current balance and transaction history of your account may be viewed at any time once you have logged into your account on the Website.
- Personal Details
- We will comply with applicable data protection laws in respect of the personal information you supply to us. Your personal information is processed in accordance with our Privacy Policy, a copy of which is available by clicking here.
- Suspension and Closure
- If you want to close your account, please Contact Us. Any negative balance on your account will fall immediately due and payable to LUCKYBET, and your account will not be closed until the relevant amount owed to LUCKYBET is paid in full.
- LUCKYBET reserves the right to close or suspend your account at any time and for any reason. Without limiting the preceding sentence, LUCKYBET shall be entitled to close or suspend your account if:
- you become bankrupt
- LUCKYBET considers that you have used the Website in a fraudulent manner or for illegal and/or unlawful or improper purposes
- LUCKYBET considers that you have used the Website in an unfair manner or have deliberately cheated or taken unfair advantage of LUCKYBET or any of its customers
- LUCKYBET is requested to do so by the police, any regulatory authority or court
- LUCKYBET considers that any of the events referred to in (a) to (c) above may have occurred or are likely to occur; or
- your account is deemed to be dormant and its balance is, or reaches zero in accordance with paragraph B.5.1 below.
- If LUCKYBET closes or suspends your account for any of the reasons referred to in (a) to (e) above, you shall be liable for any and all claims, losses, liabilities, damages, costs and expenses incurred or suffered by LUCKYBET (together “Claims”) arising therefrom and shall indemnify and hold LUCKYBET harmless on demand for such Claims. In the circumstances referred to in (a) to (e) above, LUCKYBET shall also be entitled to withhold and/or retain any and all amounts which would otherwise have been paid or payable to you (including any winnings or bonus payments).
- Dormant Accounts
- LUCKYBET will apply an Administration Fee to all accounts that have been ‘inactive’ for a consecutive period of at least 365 days in accordance with the following procedure. An account is deemed to be ‘inactive’ during any period in which none of the following actions take place in relation to it: a successful deposit or, a sports bet is placed.
- If your account remains ‘inactive’ for a continuous period of 365 days then your account shall be deemed to be ‘dormant’ and, if the balance on your account is zero, your account will be closed and no fee shall apply.
- If, on being deemed to be dormant, your account has a positive balance, LUCKYBET shall take reasonable steps to notify you using the details you provided during your registration process (or as updated by you).
- You can ‘reactivate’ your account by making a successful deposit or placing a sports.
- YOUR FINANCES
- Deposits and Bets
- You may only bet with the amount of cleared funds held in your account. Accordingly, if you want to place bets, you must deposit monies into your account. Further details of how to deposit and withdraw funds can be found at Deposits/Withdrawals.
- By depositing funds into your account, you direct us and we agree to hold them, along with any winnings, for the sole and specific purpose of using them (i) to place your sporting and (ii) settling any fees or charges that you might incur in connection with the use of our services (Purpose). We shall be entitled to suspend or close your account if we reasonably consider or have reason to believe that you are depositing funds without any intention to place sports bet. In such circumstances we may also report this to relevant authorities.
- No credit will be offered by any employee of LUCKYBET, and all bets must be supported by sufficient funds in the customer account. LUCKYBET reserves the right to void any bet which may have inadvertently been accepted when the account did not have sufficient funds to cover the bet. Should funds be credited to a customer's account in error it is the customer's responsibility to inform LUCKYBET without delay. LUCKYBET will recover such funds by account adjustment.
- In addition, LUCKYBET shall be entitled to withhold and/or retain any and all amounts earned or received by you as a result of or in connection with your ‘unauthorised’ use of the Website including activities which are not for an authorised purpose.
- Withdrawals
- Where possible, all withdrawals will be processed to the payment account from which the deposits were made. Withdrawal payments can only be made in the name of and to the registered account holder.
- For most payment types, withdrawals can be processed by clicking 'Withdraw' on the Website, subject to there being sufficient funds in your betting account. There is no set maximum withdrawal amount per day but withdrawal requests for amounts greater than UGX 500,000 may require additional arrangements. For full details on each specific payment type, please refer to Deposits/Withdrawals.
- If the value of a deposit is not played through in full before a withdrawal is requested, LUCKYBET reserves the right to make a charge to the customer’s account to cover all reasonable costs relating to both the deposit and withdrawal. If necessary, the value of the withdrawal requested may be reduced accordingly.
- Other
- If we incur any charge-backs, reversals or other charges in respect of your account, we reserve the right to charge you for the relevant amounts incurred.
- We may, at any time, set off any positive balance on your account against any amounts owed by you to LUCKYBET.
- You are responsible for reporting your winnings and losses to the tax and/or other authorities in your jurisdiction.
- BETTING PROCEDURES
- Placing Bets
- LUCKYBET reserves the right to decline all, or part, of any bet requested at its sole and absolute discretion. All bets are placed at your own risk and discretion.
- It is the responsibility of the customer to ensure details of their bets are correct. Once bets/wagers have been placed they may not be cancelled or changed by the customer. LUCKYBET reserves the right to cancel any bet at any time.
- Your funds will be allocated to bets in the order they are placed and will not be available for any other use. LUCKYBET reserves the right to void and/or reverse any transactions made after a bet has been placed involving allocated funds, either at the time or retrospectively.
- Bet Confirmation
- Bets will not be valid if there are insufficient funds in your account.
- A bet that you request will only be valid once accepted by LUCKYBET’s servers. Each valid bet will receive a unique Ticket ID. We shall not be liable for the settlement of any bets which are not issued with a unique Ticket ID. If you are unsure about the validity of a bet, please check your Transaction history, or Contact Us.
- Should a dispute arise, you and LUCKYBET agree that the LUCKYBET transaction log database will be the ultimate authority in such matters.
- Bet Confirmation
- Bets will not be valid if there are insufficient funds in your account.
- A bet that you request will only be valid once accepted by LUCKYBET’s servers. Each valid bet will receive a unique Ticket ID. We shall not be liable for the settlement of any bets which are not issued with a unique Ticket ID. If you are unsure about the validity of a bet, please check your Transaction history, or Contact Us
- Should a dispute arise, you and LUCKYBET agree that the LUCKYBET transaction log database will be the ultimate authority in such matters.
- Settlement and Payouts
- All bets are subject to the Betting Coverage provisions (including maximum winnings) and to these Terms and Conditions.
- LUCKYBET reserves the right to suspend a market and/or cancel any bet at any time. When a market is suspended any bets entered will be rejected. LUCKYBET also reserves the right to cease betting on any markets at any time without notice.
- Should a customer include a non-runner or void selection in a multiple bet/parlay, the bet will be settled on the remaining selections.
- Winnings from settled bets are added to the balance of your betting account. Any funds/winnings credited to an account in error are not available for use, and LUCKYBET reserves the right to void any transactions involving such funds and/or withdraw the relevant amount from your account and/or reverse the transaction, either at the time or retrospectively.
- LUCKYBET reserves the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred: (i) the integrity of the event has been called into question; (ii) the price(s) has been manipulated; or (iii) match rigging has taken place. Evidence of the above may be based on the size, volume or pattern of bets placed with LUCKYBET across any or all of our betting channels. A decision given by the relevant governing body of the sport in question (if any) will be conclusive. If any customer owes any money to LUCKYBET for any reason, we have the right to take that into account before making any payments to that customer.
- Where there is evidence of a series of bets each containing the same selection(s) having been placed by or for the same individual or syndicate of individuals, LUCKYBET reserves the right to make bets void or withhold payment of returns pending the outcome of any subsequent investigation.
- For events where there is no official 'off' declared, the advertised start time of the event will be deemed the 'off'. If for any reason a bet is inadvertently accepted after an event or match has commenced (other than live In-Play betting clearly indicated on the Website), bets will stand providing the final outcome is not known, and that no participant/team has gained any material advantage (e.g. a score, sending off for the other team, etc) at the time the bet was placed. If the outcome of an event/market is known LUCKYBET reserves the right to void the bet, win or lose. Disputes over times bets are placed will be settled using the transaction log. All times stated on the Website and/or referred to by LUCKYBET staff relate to EAT Time unless stated otherwise.
- In-Play betting - where we have reason to believe that a bet is placed after the outcome of an event is known, or after the selected participant or team has gained a material advantage (e.g. a score, sending off for the other team etc) we reserve the right to void the bet, win or lose.
- If for any reason we are unable to validate the outcome of a particular market (e.g. due to loss of live pictures), all bets will be void, unless settlement of bets is already determined.
- Where a customer gives ambiguous instructions, LUCKYBET reserves the right to split the amount of monies staked between the potential outcomes. Where this is impractical we reserve the right to void the whole of that bet. In any event, the decision of LUCKYBET is final. Winning tickets will normally be paid after the end of the latest fixture on the ticket. In some rare cases LUCKYBET, may postpone the payment, at its sole discretion, in such cases the company issue a notice to the public at its points of payments. Statistics provided by the official website of the relevant competition or fixture will be used to settle bets. Where an official website is not available or there is significant evidence that the official website is incorrect, we will use independent evidence to support bet settlement. In the absence of consistent, independent evidence or in the presence of significant conflicting evidence, bets will be settled based at our own discrepancies. Winnings are only paid out up to a maximum of the winning limits. Maximum payouts shall be 50,000,000/= (Fifty million shillings) on any given winning ticket. If the player places a bet whose payment exceeds the winning limit, the winnings will be reduced correspondingly. This applies also if the company has not warned the bettor against possible excesses of the winning limits at the time of betting.
- USE OF THE WEBSITE
- Information and Content
- Information accessed by you on the Website (including results, statistics, sporting data and fixture lists, odds and betting figures) is for your personal use only and the distribution or commercial exploitation of such information is strictly prohibited. No warranty is given as to the uninterrupted provision of such information, its accuracy or as to the results obtained through its use. The information is not intended to amount to advice or recommendations and is provided for information purposes only. It should not be relied upon when placing bets, which are made at your own risk and discretion.
- Your Equipment
- Your computer equipment or mobile device and internet connection may affect the performance and/or operation of the Website. LUCKYBET does not guarantee that the Website will operate without faults or errors or that the LUCKYBET services will be provided without interruption. LUCKYBET does not accept any liability for any failures or issues that arise due to your equipment, internet connection or internet or telecommunication service provider (including, for example, if you are unable to place bets or to view or receive certain information in relation to particular events).
- For customers using LUCKYBET On The Move for the placing of bets, please note that LUCKYBET will not be responsible for any damage to, or loss of data from the mobile device that the software is installed on, and will also not be responsible for any call, data or other charges incurred whilst using the software.
- Fair Use
- The Website and LUCKYBET products may only be used for the purposes of placing bets.
- You must not use the Website for any purpose which (in LUCKYBET’s opinion) is illegal, defamatory, abusive or obscene, or which LUCKYBET considers discriminatory, fraudulent, dishonest or inappropriate.
- LUCKYBET will seek criminal and contractual sanctions against any customer involved in fraudulent, dishonest or criminal acts via or in connection with the Website or LUCKYBET's products. LUCKYBET will withhold payment to any customer where any of these are suspected. The customer shall indemnify and shall be liable to pay to LUCKYBET, on demand, all Claims (as defined in paragraph B.4.3 above) arising directly or indirectly from the customer’s fraudulent, dishonest or criminal act.
- Software and Technology Issues
- In order for you to use certain products offered on the Website you may need to download some software. Also, certain third party product providers may require you to agree to additional terms and conditions governing the use of their products. If you do not accept those third party terms and conditions, do not use the relevant third party software. LUCKYBET does not accept any liability in respect of any third party software.
- You are only permitted to use any and all software made available to you via the Website for the purpose of using products on the Website and, save to the extent permitted by applicable law, for no other purposes whatsoever.
- We hereby grant to you a personal, non-exclusive, non-transferable right to use the relevant software, for the sole purpose of using/playing products on the Website (including the online casino), in accordance with the following provisions.
- You are not permitted to install or load the software onto a server or other networked device or take other steps to make the software available via any form of "bulletin board", online service or remote dial-in or network to any other person; to sub-license, assign, rent, lease, loan, transfer or copy (except as expressly provided elsewhere in these terms and conditions) your licence to use the software or make or distribute copies of the software; and enter, access or attempt to enter or access or otherwise bypass LUCKYBET’s security system or interfere in any way (including but not limited to, robots and similar devices) with the relevant products or the Website or attempt to make any changes to the software and/or any features or components thereof; or (iv) copy or translate any user documentation provided 'online' or in electronic format. In addition, and except to the minimum extent permitted by applicable law in relation to computer programs (including, the purposes expressly permitted by Section 296A(1) or Section 50(B)2 of the Copyright Designs and Patents Act 1988), you are not permitted to: (a) translate, reverse engineer, decompile, disassemble, modify, create derivative works based on, or otherwise modify the software; or (b) reverse engineer, decompile, disassemble, modify, adapt, translate, make any attempt to discover the source code of the software or to create derivative works based on the whole or on any part of the software.
- You do not own the software. The software is owned and is the exclusive property of LUCKYBET or a third party software provider company (the "Software Provider"). Any software and accompanying documentation which have been licensed to LUCKYBET are proprietary products of the Software Provider and protected throughout the world by copyright law. Your use of the software does not give you ownership of any intellectual property rights in the software.
- The software is provided "as is" without any warranties, conditions, undertakings or representations, express or implied, statutory or otherwise. LUCKYBET hereby excludes all implied terms, conditions and warranties (including any of merchantability, satisfactory quality and fitness for any particular purpose). LUCKYBET does not warrant that: (i) the software will meet your requirements; (ii) the software will not infringe any third party’s intellectual property rights; (iii) the operation of the software will be error free or uninterrupted; (iv) any defects in the software will be corrected; or (v) the software or the servers are virus-free.
- In the event of communications or system errors occurring in connection with the settlement of accounts or other features or components of the software, neither LUCKYBET nor the Software Provider will have any liability to you or to any third party in respect of such errors. LUCKYBET reserves the right in the event of such errors to remove all relevant products from the Website and take any other action to correct such errors.
- You hereby acknowledge that how you use the software is outside of LUCKYBET’s control. Accordingly, you load and use the software at your own risk. LUCKYBET will not have any liability to you or to any third party in respect of your receipt of and/or use of the software.
- The software may include confidential information which is secret and valuable to the Software Provider and/or LUCKYBET. You are not entitled to use or disclose that confidential information other than strictly in accordance with these Terms and Conditions.
- While LUCKYBET endeavours to ensure that the Website is available 24 hours a day, LUCKYBET shall not be liable if for any reason the Website is unavailable at any time or for any period. We reserve the right to make changes or corrections to or to alter, suspend or discontinue any aspect of the Website and the content or services or products available through it, including your access to it.
- You must not misuse the Website by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. In particular, you must not access without authority, interfere with, damage or disrupt the Website or any part of it; any equipment or network on which the Website is stored; any software used in connection with the provision of the Website; or any equipment, software or website owned or used by a third party. You must not attack our Website via a denial-of-service attack. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website, software or to your downloading of any material posted on it, or on any website linked to it.
- Where there is evidence of a series of bets each containing the same selection(s) having been placed by or for the same individual or syndicate of individuals, LUCKYBET reserves the right to make bets void or withhold payment of returns pending the outcome of any subsequent investigation.
- For events where there is no official 'off' declared, the advertised start time of the event will be deemed the 'off'. If for any reason a bet is inadvertently accepted after an event or match has commenced (other than live In-Play betting clearly indicated on the Website), bets will stand providing the final outcome is not known, and that no participant/team has gained any material advantage (e.g. a score, sending off for the other team, etc) at the time the bet was placed. If the outcome of an event/market is known LUCKYBET reserves the right to void the bet, win or lose. Disputes over times bets are placed will be settled using the transaction log. All times stated on the Website and/or referred to by LUCKYBET staff relate to EAT Time unless stated otherwise.
- In-Play betting - where we have reason to believe that a bet is placed after the outcome of an event is known, or after the selected participant or team has gained a material advantage (e.g. a score, sending off for the other team etc) we reserve the right to void the bet, win or lose.
- If for any reason we are unable to validate the outcome of a particular market (e.g. due to loss of live pictures), all bets will be void, unless settlement of bets is already determined.
- Where a customer gives ambiguous instructions, LUCKYBET reserves the right to split the amount of monies staked between the potential outcomes. Where this is impractical we reserve the right to void the whole of that bet. In any event, the decision of LUCKYBET is final. Winning tickets will normally be paid after the end of the latest fixture on the ticket. In some rare cases LUCKYBET, may postpone the payment, at its sole discretion, in such cases the company issue a notice to the public at its points of payments. Statistics provided by the official website of the relevant competition or fixture will be used to settle bets. Where an official website is not available or there is significant evidence that the official website is incorrect, we will use independent evidence to support bet settlement. In the absence of consistent, independent evidence or in the presence of significant conflicting evidence, bets will be settled based at our own discrepancies. Winnings are only paid out up to a maximum of the winning limits. Maximum payouts shall be 50,000,000/= (Fifty million shillings) on any given winning ticket. If the player places a bet whose payment exceeds the winning limit, the winnings will be reduced correspondingly. This applies also if the company has not warned the bettor against possible excesses of the winning limits at the time of betting.
- Third Party Content
- LUCKYBET receives feeds, and content from a number of suppliers. Certain third party product providers may require you to agree to additional terms and conditions governing the use of their feeds, commentaries and content. If you do not accept the relevant third party terms and conditions, do not use the relevant feeds, commentaries or content.
- LUCKYBET does not accept any liability in respect of any third party feeds, commentaries and content.
- LUCKYBET does not allow any employee, anyone else in any way connected to such employee or anyone otherwise connected to a third party service provider (to be determined in LUCKYBET’s absolute discretion) to bet on any market or event where the third party service provider is providing a service to LUCKYBET. LUCKYBET will void any bet where it determines in its absolute discretion that such betting/wagering has taken place.
- Where the Website contains links to third party websites and resources, these links are provided for your information only. LUCKYBET has no control over the content of these sites or resources, and accepts no liability for them or for any loss or damage that may arise from your use of them. The inclusion of a link to a third party website does not constitute an endorsement of that third party’s website, product or services (if applicable).
- Errors
- LUCKYBET will not be liable for any errors in respect of bets including where: (i) LUCKYBET has incorrectly stated the relevant odds/spreads/handicap/totals/Cash Out amount; (ii) LUCKYBET continues to accept bets on closed or suspended markets; (iii) LUCKYBET incorrectly calculates or pays a settlement amount; or (iv) any error occurs in a random number generator or pay tables included, incorporated or used in any product.
- Incorrect Price - Prior to the start of an event, In-Play or after the event, where an Obvious Error is identified any bets will stand and be settled at the LUCKYBET revised price. Where a revised price is deemed less than 1/1000 then bets will be void. Where there is sufficient time before the start of an event, LUCKYBET will endeavour to contact the customer and may in our absolute discretion allow the option of cancelling the bet.
- Incorrect Count/Line/Spread/Handicap/Total - Prior to the start of an event, In-Play or after the event, where an Obvious Error is identified any bets will stand and be settled at the count, line, spread, handicap or total taken at the LUCKYBET revised price except for the following situations:
- Where a revised price is deemed less than 1/1000 then bets will be void.
- Any bet placed on a count, line, spread, handicap or total where the outcome is already known when the bet was placed will be void.
- Incorrect Cash Out Amount - Prior to the start of an event, In-Play or after the event, any bets that have been Cashed Out by the customer where the Cash Out amount is incorrect (due to an error in the underlying price) will stand and be resettled at the correct amount, unless the outcome is already known in which case such bets will be void.
- Where there is sufficient time before the start of an event, LUCKYBET will endeavour to contact the customer and may in our absolute discretion allow the option of cancelling the bet.
- Incorrect Fixture - Where the wrong player or team is quoted within a fixture name all bets will be void. Such determination to be in LUCKYBET’s absolute discretion.
- Wrong Participant - If a wrong participant is quoted for any match or event, bets placed on that participant will be void; other participants may also be void. Such determination to be in LUCKYBET’s absolute discretion.
- Late Bets - If for any reason a pre-event bet is inadvertently accepted after a match or event has commenced, bets will be settled as follows:
- If the event and market is covered In-Play then bets will stand at the revised price at the time the bet was placed (where a revised price is deemed less than 1/1000 then bets will be void), unless the outcome is already known in which case such bets will be void.
- If the event or market is not covered In-Play then the bet will stand as long as the selected participant or team has not gained a material advantage (e.g. a score, sending off for the other team etc). Where a material advantage has been gained LUCKYBET reserve the right to void the bet, win or lose. Any bet placed where the outcome is already known, including In-Play, will be made void.
- Obvious Error - Maximum Winnings - The maximum amount which can be won for a bet placed where there is an Obvious Error and a revised price is £10,000, unless the expected winning amount of the original bet was greater than £10,000. In such circumstances, the winning amount of the bet placed at the revised price will equal that of the original bet with any excess stake becoming void.
- Other
- LUCKYBET actively monitors traffic to and from the Website. LUCKYBET reserves the right in its sole discretion to block access where evidence indicative of automated or robotic activity is found.
- LUCKYBET reserves the right to restrict access to all or certain parts of the Website in respect of certain jurisdictions.
- LUCKYBET may alter or amend the products offered via the Website at any time and for any reason.
- From time to time, all or part of the Website may be unavailable for use by you because of our maintenance of the Website and/or alteration or amendment of any of the Website products.
- OUR LIABILITY
- Placing Bets
- LUCKYBET does not accept any liability for any damages, liabilities or losses which are deemed or alleged to have arisen out of or in connection with the Website or its content (including delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the Website or its content or any errors or omissions in content).
- While LUCKYBET endeavours to ensure that the information on the Website is correct, LUCKYBET does not warrant the accuracy or completeness of the information and material on the Website. The Website may contain typographical errors or other inaccuracies, or information that is out of date. LUCKYBET is under no obligation to update such material. The information and material on the Website is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, LUCKYBET provides you with the Website on the basis that LUCKYBET excludes all representations, express or implied warranties, conditions and other terms which but for these terms and conditions might have effect in relation to the Website.
- LUCKYBET’s total aggregate liability to you under or in connection with these Terms and Conditions does not exceed:
- the value of the bets you placed via your account in respect of the relevant bet/wager or product that gave rise to the relevant liability; and
- the amount of applicable monies, where such monies have been misplaced by us.
- LUCKYBET shall not be liable, in contract, tort (including negligence) or for breach of statutory duty or in any other way for any of the following (whether incurred directly or indirectly):
- loss of profits;
- loss of business;
- loss of revenue;
- loss of opportunity;
- loss of data;
- loss of goodwill or reputation; or
- any special, indirect or consequential losses,
whether or not such losses were within the contemplation of the parties at the date of these terms and conditions.
- Nothing in this Section F shall limit LUCKYBET's liability to pay the customer winnings or other sums properly owing to it, subject always to terms and conditions set out herein and the maximum winnings on products in Appendix Two to these Terms and Conditions.
- Nothing in these Terms and Conditions shall exclude or limit LUCKYBET’s liability for:
- death or personal injury caused by LUCKYBET’s negligence;
- fraud or fraudulent misrepresentation; or
- any liability which cannot be excluded or limited under applicable law.
- OUR INTELLECTUAL PROPERTY RIGHTS
- Placing Bets
- The contents of the Website are protected by international copyright laws and other intellectual property rights. The owner of these rights is LUCKYBET, its affiliates or other third party licensors.
- All product and company names and logos mentioned on the Website are the trademarks, service marks or trading names of their respective owners, including LUCKYBET.
- Except to the extent required to use a product for the purpose of placing bets or wagers, no part of the Website may be reproduced or stored, modified, copied, republished, uploaded, posted, transmitted or distributed, by any means or in any manner, or included in any other website or in any public or private electronic retrieval system or service including text, graphics, video, messages, code and/or software without our express prior written consent.
- If you make use of a feature that allows you to upload material, information, comments, postings or other content to the Website ("User Content"), then the User Content will be considered to be non-confidential and non-proprietary and LUCKYBET has the right to use, copy, distribute and disclose to third parties any User Content for any purpose. LUCKYBET also has the right to disclose your identity to any third party who is claiming that any User Content posted or uploaded by you to the Website constitutes a violation of their intellectual property rights or of their right to privacy. LUCKYBET has the right to remove, amend or edit any User Content you make on the Website.
- Any commercial use or exploitation of the Website or its content is strictly prohibited.
- OTHER PROVISIONS
- Placing Bets
- These Terms and Conditions, the Privacy Policy, the Cookies Policy, the Rules and any document expressly referred to in them and any guidelines or rules posted on the Website constitute the entire agreement and understanding of the parties and supersede any previous agreement between the parties relating to their subject matter. You acknowledge and agree that in entering into and agreeing to these Terms and Conditions, the Privacy Policy, the Cookies Policy, the Rules and any document expressly referred to in them and any guidelines or rules posted on the Website you do not rely on, and shall have no remedy in respect of, any statement, representation, warranty, understanding, promise or assurance (whether negligently or innocently made) of any person (whether party to this agreement or not) other than as expressly set out therein. Nothing in this clause shall operate to limit or exclude any liability for fraud or fraudulent misrepresentation.
- In no event will any delay, failure or omission (in whole or in part) in enforcing, exercising or pursuing any right, power, privilege, claim or remedy conferred by or arising under these Terms and Conditions or by law, be deemed to be or construed as a waiver of that or any other right, power, privilege, claim or remedy in respect of the circumstances in question, or operate so as to bar the enforcement of that, or any other right, power, privilege, claim or remedy, in any other instance at any time or times subsequently.
- The rights and remedies provided by these Terms and Conditions are cumulative and (unless otherwise provided in these Terms and Conditions) do not exclude any other rights or remedies available in law.
- If any provision of these Terms and Conditions is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of these Terms and Conditions which shall remain in full force and effect.
- You shall execute or cause to be executed all documents and do or cause to be done all further acts and things consistent with the terms of these Terms and Conditions that LUCKYBET may from time to time reasonably require in order to vest in and secure to LUCKYBET the full benefit of rights and benefits to be transferred or granted to LUCKYBET under these Terms and Conditions and for the protection and enforcement of the same and otherwise to give full effect to the terms of these Terms and Conditions.
- Nothing in these Terms and Conditions shall create or be deemed to create a partnership, joint venture or principal-agent relationship between the parties and no party shall have authority to bind any other in any way unless expressly provided otherwise in these Terms and Conditions.
- LUCKYBET shall not be in breach of these Terms and Conditions nor liable for delay in performing, or failure to perform, any of its obligations if such delay or failure results from events, circumstances or causes beyond its reasonable control including (without limitation) any telecommunications network failures, power failures, failures in third party computer hardware or software, fire, lightning, explosion, flood, severe weather, industrial disputes or lock-outs, terrorist activity and acts of government or other competent authorities. In such circumstances the time for performance shall be extended by a period equivalent to the period during which performance of the obligation has been delayed or failed to be performed.
- LUCKYBET may assign, transfer, charge, sub-license or deal in any other manner with these Terms and Conditions, or sub-contract any of its rights and obligations under these Terms and Conditions.
- Any notice to be given under these Terms and Conditions must be in writing, in English and may be served by hand delivery, first class post, recorded delivery or registered post or airmail, email or fax to: (a) in the case of LUCKYBET, the address of the relevant LUCKYBET company as set out at the beginning of these Terms and Conditions or as displayed on the Website; and (b) in respect of notices given by LUCKYBET to you, pursuant to the customer registration procedure (including any amendment to those details you have notified to LUCKYBET). Any notice shall be deemed to have been received: (a) if delivered by hand, at the time of delivery; (b) if sent by first class post, recorded delivery or registered post, at 09.30 (GMT) on the second clear day after the date of posting; (c) if sent by pre-paid registered airmail, at 09.30 (GMT) on the fifth clear day after the date of posting; (d) if sent by email, at the time of sending; and (e) if sent by fax, at the time of transmission by the sender.
- The Appendices, the Privacy Policy, the Cookies Policy, the Rules and any document expressly referred to in them and any guidelines or rules posted on the Website form an integral part of these Terms and Conditions and shall have effect as if set out in full in the body of these Terms and Conditions. In the event of any inconsistency between the main body of these Terms and Conditions and the Appendices, the Privacy Policy, the Cookies Policy, the Rules and/or any document expressly referred to in them and any guidelines or rules posted on the Website, unless stated otherwise, the main body shall prevail.